Commercial due diligence of a potential acquisition
For a German private equity investor, a team of two confluent consultants conducted 30 interviews with clients of the takeover target to analyze and validate customer satisfaction.
For a German private equity investor, a team of two confluent consultants conducted 30 interviews with clients of the takeover target to analyze and validate customer satisfaction.
Case Study / Example project
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Topic: Telephone Interviews
Conducting telephone interviews to analyze and validate customer satisfaction.
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Outcome: Management presentation of results
Analyze interview transcripts and clients' answers and create a management presentation about the results and experiences gained
The following steps led to the successful completion of the project
01
Conducting 30 telephone interviews within 4 working days
02
Analysis of results and preparation of a detailed final presentation
03
Presentation and discussion of the results with the customer 1.5 weeks after project request
A typical project workflow with confluentes
01
Projektanfrageerhalten.
02
Angebot & Auftragserteilungerhalten.
03
Beraterauswahl & Briefingerhalten.
04
Projektstart & Durchführungerhalten.
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Projektende & Übergabe der Ergebnisseerhalten.
01
Project request and project planning meeting with the confluent board
02
Selection of consultant profiles with relevant experience & kick-off with the team of consultants and customers
03
Conducting interviews and continuous feedback loops with the customer to discuss interim results directly
04
Preparation of collected data in MS PowerPoint
05
Final presentation and discussion of results with the customer
01
Project request and project planning meeting with the confluent boarderhalten.
02
Selection of consultant profiles with relevant experience & kick-off with the team of consultants and customerserhalten.
03
Conducting interviews and continuous feedback loops with the customer to discuss interim results directlyerhalten.
04
Preparation of collected data in MS PowerPointerhalten.
05
Final presentation and discussion of results with the customererhalten.
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Charlotte Kopp